SMS Opt-In Policy

Effective Date: May 7, 2026

Load Fare Logistics LLC complies with all applicable carrier requirements, including Zoom Phone 10DLC regulations for business SMS communications in the United States and Canada.

This policy explains how we collect consent for SMS messaging, how customers can opt out, and how customer information is protected.

How Customers Opt In to SMS Messaging

Load Fare Logistics LLC only sends SMS messages to customers who have provided consent to receive them.

Customers may opt in through one or more of the following methods:

  • Submitting a contact form on our website
  • Verbal consent during a phone conversation
  • Requesting dispatch or logistics services directly
  • Email or written communication with our team
  • Initiating SMS communication with our business number

By providing a mobile number and consenting to receive messages, customers agree to receive SMS communications related to:

  • Dispatch notifications
  • Shipment updates
  • Scheduling confirmations
  • Customer support communications
  • Service-related updates

Message frequency may vary depending on the customer’s interaction with our services.

Message and data rates may apply based on the customer’s mobile carrier plan.

Website SMS Disclosure

Where phone numbers are collected through our website forms, the following disclosure is provided to customers before submission:

By providing your phone number and submitting this form, you consent to receive SMS messages from Load Fare Logistics LLC regarding dispatch updates, shipment notifications, customer support, and service-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

How Customers Can Opt Out

Customers may opt out of SMS communications at any time by replying:

  • STOP to unsubscribe
  • HELP for customer assistance

Once an opt-out request is received, the customer will no longer receive SMS messages from Load Fare Logistics LLC unless they provide consent again in the future.

Opt-out requests are processed in accordance with carrier compliance requirements.

Help and Support

Customers who reply HELP will receive assistance information, including our business contact details.

For additional support, customers may contact:

Load Fare Logistics LLC

Website: loadfarelogisticsllc.com

Email: dispatch@loadfarelogisticsllc.com

Phone: (417) 231-9346

Protection of Consumer Information

Load Fare Logistics LLC does not sell, rent, share, or disclose mobile phone numbers, SMS consent records, or personal information to third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consumer consent information are used solely for communication related to our business services and are handled according to our Privacy Policy.

Consent Requirements

We only communicate with customers who have provided valid consent through approved methods. Consent to receive SMS messages from Load Fare Logistics LLC cannot be transferred to another company or third party.

Customers may revoke consent at any time by following the opt-out instructions provided in our messages.